Patient Assisted Parking Attendant (Healthcare Valet)

Ladgov Corporation•City of Albany, NY

5d•Onsite

About The Position

Ladgov Corporation is seeking professional and dependable Patient Assisted Parking Attendants to provide parking services at the Samuel S. Stratton VA Medical Center in Albany, New York. The Parking Attendant will provide courteous and efficient parking services for Veterans, patients, and visitors by receiving, parking, securing, retrieving, and returning vehicles while maintaining safe and efficient traffic flow.

Requirements

Must possess a valid U.S. driver's license.
Must have a minimum of two (2) years of driving experience.
Must be a U.S. citizen.
Must be fluent in the English language.
Must have at least six (6) months of Patient Assisted Parking Services experience in a healthcare setting, working with patients of all abilities.
Must be able to successfully complete required fingerprinting, security, identification, and facility-access procedures.
Must demonstrate professional, courteous, and respectful conduct while interacting with Veterans, patients, visitors, and facility personnel.
Must be able to safely operate and park patient and visitor vehicles while following applicable traffic and safety requirements.

Responsibilities

Greet Veterans, patients, and visitors in a courteous, professional, and respectful manner.
Receive vehicles at the designated drop-off area and safely park them in assigned parking areas.
Safely retrieve and return vehicles to patients and visitors.
Issue and manage vehicle claim checks/receipts using the designated claim-check system.
Maintain proper control and security of vehicles while they are under parking service custody.
Ensure all parked vehicles are locked and all vehicle keys are properly secured in designated lock boxes.
Maintain efficient vehicle flow in designated parking and drop-off/pick-up areas.
Work closely with other attendants and the on-site supervisor to maintain continuous service coverage.
Follow all applicable driving laws and VA Medical Center campus traffic regulations, including pedestrian right-of-way requirements.
Follow established procedures for vehicle damage, accidents, lost claim checks, and other parking-related incidents.
Wear the required uniform, identification badge, and appropriate seasonal outerwear while on duty.
Maintain professional conduct and provide courteous customer service at all times.
Follow all applicable facility safety, security, and operating procedures.
Parking Attendants shall not physically assist drivers or passengers in entering or exiting vehicles.