Patient Advocate

Whole Woman's Health LLC • Bloomington, MN

52d • $17 - $18 • Onsite

About The Position

Whole Woman's Health Alliance (WWHA) is a 501(c)3 organization providing abortion care that puts patients first. We stand in the light to revolutionize the conversation around abortion in this country. Independent abortion providers like Whole Woman's Health Alliance provide over 60% of abortions in the United States and are committed to providing abortion care, regardless of barriers. We do this because we believe safe, affordable, quality abortion care should be accessible to all.

Requirements

• People skills
• Organizational and time management skills
• An interest in women’s health and a commitment to the welfare of the “whole” woman
• An interest in all areas of the practice: administrative (“front”), financial, medical, counseling, customer service, etc.
• Problem solving
• Follow-through and thoroughness
• Written and verbal communication skills: direct, prompt and effective
• Medical Record knowledge
• Computer skills
• Skill with numbers, counting and detailed record keeping
• Ability to take direction
• Ability to ask questions and participate fully in learning process.
• Flexibility, multitasking and willingness to learn and “go anywhere” s/he’s needed.
• Basic Life Support Certification biannually
• Annual OSHA and PPE in-service training
• Must possess the ability and capability to perform any task in the office.
• Must be able to lift 15 lbs or more, be able to physically move through the office unaided
• Must have excellent visual and hearing acuity.

Nice To Haves

• Will be Bilingual – English and Spanish
• Has a four year Bachelor’s degree (students currently enrolled in college also qualify)
• Prefers not to do the same thing every day
• Is flexible and cooperative
• Loves to learn new things, jumps in and asks questions, participates actively in the learning process

Responsibilities

• Perform receptionist duties including answering phones and managing the front desk
• Intake and discharge
• Counting money/making deposits and computer skills.
• Prepare charts for practitioner review
• Interview patients
• Set patients up for exams
• Assist the practitioner during exams
• Collect samples, run routine tests and take vital signs
• Sterilizing instruments
• Verifying completed abortion procedures via pathology examination
• Serving as a surgical assistant
• Anticipating the doctor’s needs
• Supplying the doctor with the necessary instruments and medications to complete the procedure
• Serving as support to the patient, offering her comfort throughout her abortion procedure.
• Preparing procedure rooms for patients
• Cleaning and stocking rooms
• Showing patients to the procedure rooms before the doctor enters, and helping them feel as comfortable as possible
• Starting IVs
• Keeping track of the session—who has been seen, who has not, anticipating the “flow” of patients
• Recovering patients post-ab, including taking vital signs, cleaning them up, assisting them in dressing, escorting them to recovery room.
• Collecting blood samples
• Running tests
• Taking vital signs
• Serving as a point of patient education regarding test results and what they mean.
• Perform pre-op sonograms on all patients presenting for abortion services
• Learn both vaginal and abdominal scan techniques
• Understand how to comfort patients and respond to emotional issues

Benefits

• 401(k) plan with 3% company match.
• Flexible scheduling and strong family support programs.
• A mission-driven, inclusive, and supportive culture centered around compassion, equity, and advocacy.
• Additional perks including employee discounts and virtual team-building activities.
• Medical, dental, and vision insurance, plus voluntary life and disability coverage.
• Employee Assistance Program (EAP): 24/7 confidential support including mental health counseling, legal and financial resources, and wellness programs.
• Includes Basic Term Life and AD&D Insurance ($25,000 coverage).
• Paid Time Off: Starting with two weeks per year, increasing with tenure, plus seven paid holidays.
• Paid Parental Leave: Eight weeks of paid leave after one year of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree