Patient Advisor
H K B COSMETIC SURGERY•Huntersville, NC
•$0 - $20•Onsite
About The Position
H/K/B Cosmetic Surgery has an exciting opportunity for a full-time Patient Advisor to join our upscale plastic surgery center! We offer competitive pay, bonus, health benefits, paid time off, and other wonderful benefits. This position will primarily sit in our Huntersville office. Shifts can very between 7a-3p, 8a-4p, 8:30a-4:30p, and 9a-5p.
Requirements
- 2 years working in a medical office environment
- High School diploma or equivalent education
- Equivalent combination of education and experience
Nice To Haves
- Plastic Surgery or Dermatology experience is a plus
- Nextech (EMR) experience preferred
Responsibilities
- Answer and respond to a high volume of patient calls
- Provide excellent customer service etiquette
- Schedule appointments and follow up visits for new and existing patients
- Utilize electronic records system to create and update patient information
- Collect basic patient information
- Monitor where and when physicians are scheduled and what procedures they perform
- Assist patients with relevant office location directions as needed
- Call patients and assist with rescheduling needs as they arise
- Take messages for office locations as needed and relay them to the appropriate location or physician
Benefits
- competitive pay
- bonus
- health benefits
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
