Patient Admissions Coordinator

Providence•Burbank, CA

About The Position

Pre-registers and registers patients presenting at the hospital for inpatient and outpatient services. Conducts patient and guarantor interviews, explains hospital policies and patient financial responsibilities, and facilitates patient admissions flow. This includes confirming patient identification, obtaining accurate demographic and insurance information, and collecting required signatures and documents. Provides information and answers questions about Providence financial assistance programs. Ensures the account is financially secured before the patient leaves the registration area. The role is part of the team at St Joseph Medical Center and supports Providence’s patient-focused, whole-person care culture.

Requirements

  • High school diploma or GED.

Nice To Haves

  • One year of registration, insurance, or medical office experience.
  • One year of customer service or similar job-related experience.

Responsibilities

  • Pre-register and register patients for inpatient and outpatient services.
  • Interview patients and guarantors and explain hospital policies and financial responsibilities.
  • Facilitate admissions by confirming patient identity, obtaining accurate demographic and insurance information, and collecting required signatures and documents.
  • Provide information and answer questions about Providence financial assistance programs.
  • Ensure the account is financially secured before the patient leaves the registration area.

Benefits

  • Best-in-class benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.
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