Patient Admissions Coordinator - Patient Access
About The Position
Pre-registers and registers patients presenting at the hospital for inpatient and outpatient services. Conducts patient and guarantor interviews, explains hospital policies and patient financial responsibilities, and facilitates patient admissions flow. This includes identifying patients, confirming accurate demographic and insurance information, and collecting required signatures and documents. Provides information and answers questions about Providence's financial assistance programs, and ensures accounts are financially secured before patients leave the registration area. The role is with the Patient Access team at St. Joseph Medical Center, within a culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect.
Requirements
- High school diploma or GED.
Nice To Haves
- One year of registration, insurance, or medical office experience.
- One year of customer service or similar job-related experience.
Responsibilities
- Pre-register and register patients for inpatient and outpatient services.
- Conduct patient and guarantor interviews.
- Explain hospital policies and patient financial responsibilities.
- Facilitate patient admissions flow.
- Verify patient identity and accurate demographic and insurance information.
- Collect required signatures and documents.
- Provide information and answer questions about Providence's financial assistance programs.
- Ensure accounts are financially secured before patients leave the registration area.
Benefits
- Benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
