Patient Administrative Coordinator

Team Rehabilitation Services, LLC • Tinley Park, IL

13d • $18 - $22

About The Position

Team Rehabilitation is seeking an outgoing, dynamic Patient Administrative Coordinator to serve as the first point of contact in an outpatient therapy clinic. The coordinator greets and supports patients, helps accommodate their needs, and assists with the administrative work that contributes to their success in therapy. The role requires multitasking in a fast-paced, demanding environment while keeping up with daily reports and tasks. No prior experience or education is required, although a high school diploma or equivalent is listed as a qualification. Patient-centered healthcare experience is an advantage but is not necessary.

Requirements

• High school graduate or equivalent.
• Excellent verbal and written communication skills.
• Solid basic computer skills.
• Commitment to diversity, equity, and inclusion.
• Ability to multitask in a fast-paced, demanding environment.

Nice To Haves

• Experience in a patient-centered healthcare position is advantageous but not required.

Responsibilities

• Greet patients warmly, verify appointments, and help them complete necessary paperwork.
• Maintain communication with patients, physicians, staff, and others involved in patient care, including completing necessary follow-ups.
• Manage complex schedules and ensure patients are scheduled for the appropriate number of visits, coordinating with therapists and other staff as needed.
• Assist patients with insurance questions, verify and explain benefits, and obtain and track required authorizations.
• Update and maintain electronic medical and billing records accurately, including billing changes, and follow up for additional information when appropriate.
• Collect copayments, process them accurately and promptly, issue receipts, and handle billing-related tasks.
• Enter data collected through in-house research to support assessment of clinic performance.
• Prepare management information and support clinic performance through data entry and basic maintenance of clinic supplies and equipment.
• Respect patient privacy and follow confidentiality policies.
• Multitask in a fast-paced, demanding environment while keeping up with daily reports and tasks.
• Perform additional duties as assigned by the clinic director.

Benefits

• Low-cost medical plan options, dental coverage, and vision coverage.
• 401(k) match.
• Profit sharing.
• Equity opportunities.
• Monthly bonus opportunities.
• Generous paid time off and flexible scheduling.
• $1,500 per year for continuing education or student loan repayment, at the employee’s choice.
• 40 hours of paid CEU time each year, in addition to PTO.
• Competitive pay of $18–$22.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED