Patient Account Representative

MyMichigan Health•Midland, MI

8d•Hybrid

About The Position

This position is responsible for billing and follow up of insurance accounts. It includes verification of benefits and communication with the insurance companies. It requires a broad knowledge of the hospital charge posting system and working with the hospital departments to verify charges, captures lost charges, and to review the general appropriateness of account balances. Candidates must have a primary address located within the state of Michigan or willing to move to Michigan to be considered. Candidate will be required to work onsite once per week. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Requirements

Typing skills of 50 WPM is required.
10-key experience and efficiency required.
Ability to work well under pressure is required.
Windows PC and Internet experience is required.
Ability to work well in a team environment - cover coworker duties as needed, participate in department teams, offer suggestions for work flow improvement.
Two years in billing setting with some insurance experience and problem solving is required.
Overall vision and hearing is necessary with or without assisted device(s).
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Nice To Haves

Four years in hospital setting with emphasis on insurance billing and computers is preferred.
Additional courses in medical terminology and experience with Excel and Word are preferred.