Patient Account Representative - Carmi
About The Position
The Rehab Services Patient Account Representative is responsible for answering phone calls, scheduling patient appointments, patient registration, directing calls to the proper areas, performing insurance verification and prior authorization on new patients and reassessments as required by the patient's insurance company. Must be able to demonstrate good communication skills to customers and patients of all ages. The Patient Account Representative will accurately enter all patient information into the electronic medical record system, keep record of all insurance correspondence, assist in charge entry as needed and assist the front office staff in scheduling and registration of patients as needed. May also be responsible for ordering clinic supplies and assisting to maintain a clean treatment area.
Requirements
- High school diploma or equivalent
- Experience with Microsoft Work, Excel, and Outlook preferred
- Experience in outpatient rehabilitation/billing preferred
- Excellent communication and organizational skills
Nice To Haves
- Experience with Microsoft Work, Excel, and Outlook
- Experience in outpatient rehabilitation/billing
Responsibilities
- Answering phone calls
- Scheduling patient appointments
- Patient registration
- Directing calls to the proper areas
- Performing insurance verification and prior authorization on new patients and reassessments
- Accurately entering all patient information into the electronic medical record system
- Keeping record of all insurance correspondence
- Assisting in charge entry as needed
- Assisting the front office staff in scheduling and registration of patients as needed
- Ordering clinic supplies
- Maintaining a clean treatment area
Benefits
- Health Insurance (Medical, dental, and vision coverage options)
- Free internal prescription program
- Employer contributions to premiums
- 457(b) plan with employer matching
- 401(a) plan for employer contributions
- Vacation days: 12 to 27 days per year based on years of service
- Sick days: 12 days per year accruing to a maximum of 65 days
- 6 observed paid holidays
- Flexible work schedules
- Employer-provided life insurance with optional additional coverage available at the employee's expense
- Short-term and long-term disability insurance
- Employee assistance programs (EAP)
- Health Savings Accounts
- Flexible Spending Accounts
- Professional development opportunities
- Scholarship and Tuition reimbursement
- Wellness programs
- Volunteer opportunities
- Productivity, retention, and referral bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
