Patient Account Representative I - PART TIME

McLaren Health Care • Shelby Township, MI

1d

About The Position

Under general direction, the Patient Accounting Representative I completes tasks associated with specific assignments in areas such as customer service, collections, cash posting, and billing, as assigned by CBO Management. The position is expected to meet the quality and productivity standards assigned to its responsibilities.

Requirements

• High school diploma or GED.
• One year of experience in finance/accounting, customer service, or healthcare.

Nice To Haves

• Associate degree in healthcare, finance, or a related area; equivalent combination of education and relevant experience.
• Working knowledge of CPT, HCPCS, and ICD-10.

Responsibilities

• Perform assigned patient accounting and revenue cycle functions accurately, timely, and in accordance with departmental standards.
• Complete all assigned tasks and responsibilities accurately and in a timely manner.
• Review, update, and maintain patient accounts to support accurate billing, payment posting, follow-up, collections, refunds, reporting, and account resolution.
• Process, research, and resolve account issues involving insurance, patient balances, payments, adjustments, refunds, documentation, and claims.
• Communicate professionally and effectively with patients, insurance carriers, vendors, internal departments, and other customers to obtain information, resolve inquiries, and support timely account resolution.
• Review insurance coverage, payer requirements, claim status, account balances, denials, edits, and other account information to support billing, reimbursement, and compliance requirements.
• Complete data entry, documentation, scanning, indexing, reporting, reconciliation, and other administrative tasks needed to maintain accurate patient accounting records.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED