Patient Account Representative I - Hospital Billing (Full Time, Day)
About The Position
The Patient Account Representative I, Cash Applications Clerk prepares the daily receipts lockbox, processes 835 Electronic Remittance, and posts payments and adjustments to patient accounts in the financial system. Following department procedures, the role also posts denial codes, accelerates patient statements, resolves unidentified cash, and works with Accounting to reconcile cash clearing accounts. The schedule is 8 hours per day and 40 hours per week, with consistent attendance during agreed-upon work hours required. The position requires accurate and timely cash processing and the ability to adapt to changing priorities while handling multiple types of tasks. The employee is expected to demonstrate NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence.
Requirements
- One year of data entry or ten-key experience required.
- Obtain an HFMA Certified Revenue Cycle Representative (CRCR) Certification within 9 months of the start date.
- Ability to quickly master computer programs.
- Ability to effectively prioritize work and process cash quickly to meet deadlines.
- Ability to post payments and adjustments accurately and timely.
- Ability to exercise appropriate independent judgment and solve problems effectively.
- Ability to perform several different types of tasks each day and adapt to changing priorities.
- Consistent attendance and work during the agreed-upon hours are required.
Nice To Haves
- High school graduation or equivalent preferred.
- College courses emphasizing business or medical billing preferred.
- One year of medical business office experience preferred.
- Knowledge of personal computers, especially spreadsheet and word processing programs, preferred.
Responsibilities
- Prepare the daily receipts lockbox.
- Process 835 Electronic Remittance.
- Post payments and adjustments accurately and timely to patient accounts in the financial system.
- Post denial codes and accelerate patient statements in accordance with department procedures.
- Resolve unidentified cash.
- Work with Accounting to reconcile cash clearing accounts.
- Prioritize and process cash quickly to meet deadlines.
- Adapt to changing priorities and perform different types of tasks each day.
- Demonstrate NorthBay Health’s True North Values.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life coverage
- Disability coverage
- Long-term care coverage
- Paid time off, including vacation, sick leave, holidays, and bereavement
- 403(b) retirement plan with employer match
- Education reimbursement for eligible roles
- Professional development and training programs
- Employee Assistance Program
- Wellness programs
- Recognition programs
- Shift differentials
- Market-based compensation review and increases, subject to approval and organizational performance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
