Patient Account Representative | Full-time
About The Position
Sierra Vista Hospital is seeking a full-time Patient Account Representative to join its Business Office Team. The role is responsible for submitting electronic and manual billings and account statements, following up with third-party payers and patients regarding outstanding balances, preparing daily cash receipts, and maintaining insurance logs. The representative prepares and submits insurance billings to primary and secondary payers, transmits billings manually or electronically as requested, and contacts third-party payers 30 days after billing to confirm bills have been received and are being processed. Sierra Vista Hospital is a private 171-bed behavioral health facility and part of the UHS family of providers. Its services include behavioral health, dual diagnosis, inpatient alcohol detox, and outpatient chemical dependency care for patients from Sacramento and throughout Northern and Central California.
Requirements
- High school diploma or equivalent.
- Strong written and verbal communication skills.
- Ability to deal effectively with all levels of hospital management and the public.
- Average to high math skills.
- Good communication skills and ability to problem solve.
- Prior collections experience in a hospital setting is recommended.
- Knowledge of third-party payment procedures, managed care, and government programs is strongly recommended.
Nice To Haves
- Psychiatric experience preferred.
- Prior experience with an online admission/billing system is desirable.
- Knowledge of credit, collection, and confidentiality laws is highly desirable.
Responsibilities
- Prepare and submit insurance billings to primary and secondary payers.
- Transmit billings to third-party payers manually or electronically as requested.
- Contact third-party payers 30 days after billing to confirm bills have been received and are being processed.
- Submit electronic and manual billings and account statements.
- Follow up with third-party payers and patients regarding outstanding balances.
- Prepare daily cash receipts.
- Maintain insurance logs.
Benefits
- Competitive compensation
- Medical, dental, vision, and prescription drug plan
- Generous paid time off
- 401(k) with company match
- Discounted stock plan
- Career development opportunities within UHS and its subsidiaries
- Education assistance
- Challenging and rewarding work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
