Patient Account Registrar

Prime Healthcare•Lewiston, ME

About The Position

The Patient Account Registrar interviews patients or their representatives to collect patient demographic information and obtains insurance information, eligibility, benefits, and authorizations as applicable. The role works closely with all areas of the Admitting department, including PBX operator and reception functions. The registrar must use a computer to enter and retrieve data, communicate with people across age groups using age-specific techniques, and maintain proficiency in medical terminology. Special projects or other assignments may be assigned with deadlines for completion.

Requirements

  • High school graduate or GED equivalent.
  • Customer service experience.
  • Effective written and verbal communication skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.

Nice To Haves

  • Previous hospital experience as an admissions representative.
  • Knowledge of medical terminology.

Responsibilities

  • Interview patients or their representatives to obtain patient demographic information.
  • Secure insurance information, eligibility, benefits, and authorizations as applicable.
  • Work closely with all facets of the Admitting department, including PBX operator and reception areas.
  • Operate a computer to input and retrieve data.
  • Communicate with the population served using age-specific techniques, from neonatal patients through geriatric patients.
  • Maintain proficiency in medical terminology.
  • Complete special projects or other assignments within specified timeframes.

Benefits

  • A comprehensive, competitive benefits package with options that employees can customize to fit their needs.
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