Patient Account Registrar

Prime Healthcare•Lewiston, ME

About The Position

The Patient Account Registrar interviews patients or their representatives to obtain demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The position works closely with all facets of the Admitting department, including PBX operator functions and reception areas. The registrar must use a computer to input and retrieve data, communicate with people across age groups using age-specific techniques, and maintain proficiency in medical terminology. Special projects or other assignments may be given and are expected to be completed within specified timeframes.

Requirements

  • Customer service experience required.
  • High school graduate or GED equivalent required.
  • Effective written and verbal communication skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.

Nice To Haves

  • Previous hospital experience as an admissions representative.
  • Knowledge of medical terminology.

Responsibilities

  • Interview patients or their representatives to obtain patient demographic information.
  • Secure insurance information, eligibility, benefits, and authorizations as applicable.
  • Work with all facets of the Admitting department, including PBX operator functions and reception areas.
  • Use a computer to input and retrieve data.
  • Communicate with the population served using age-specific techniques for neonatal, pediatric, adolescent, young adult, middle adult, and geriatric patients.
  • Maintain proficiency in medical terminology.
  • Complete special projects or other assignments within specified timeframes.

Benefits

  • A comprehensive, competitive benefits package with options to customize benefits to individual needs.
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