Patient Account Registrar

Resurrection Medical Center • Chicago, IL

14d

About The Position

The Patient Account Registrar works in the Admitting department at Resurrection Medical Center. The role interviews patients or their representatives to collect demographic information and obtains insurance information, eligibility, benefits, and authorizations as applicable. The registrar works with different parts of the Admitting department, including PBX operator functions and reception areas, and uses a computer to enter and retrieve data. The role also requires communicating with people across age groups, from neonatal patients through geriatrics, using age-specific techniques, and maintaining proficiency in medical terminology. Special projects or other assignments may be given, with completion expected within a specified timeframe.

Requirements

• Effective written and verbal communication skills.
• Ability to multitask and prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer service experience required.
• High school graduate or GED equivalent required for new hires effective 4/1/14.

Nice To Haves

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Interview patients or their representatives to obtain demographic information.
• Secure insurance information, eligibility, benefits, and authorizations as applicable.
• Work closely with all facets of the Admitting department, including PBX operator functions and reception areas.
• Operate a computer to input and retrieve data.
• Communicate with the population served using age-specific techniques for neonatal, pediatric, adolescent, young adult, middle adult, and geriatric groups.
• Maintain proficiency in medical terminology.
• Complete special projects or other assignments within specified timeframes.

Benefits

• The company offers a comprehensive, competitive benefits package with options employees can customize to fit their needs.
• Resources, programs, and voluntary options intended to support individual growth and well-being.

What This Job Offers

• Education Level: High school or GED