Patient Account Registrar

Prime Healthcare•Evanston, IL

4d•Onsite

About The Position

The Patient Account Registrar interviews patients or their representatives to obtain demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The role works closely with all facets of the Admitting department, including PBX operator functions and reception areas. The registrar operates a computer to input and retrieve data, communicates with the population served using age-specific techniques from neonatal through geriatric populations, and maintains proficiency in medical terminology. Special projects or other assignments may be given with expectations for completion within a specified timeframe. This is a part-time night position at Prime Healthcare Saint Francis Hospital in Evanston, Illinois. The schedule is 11:00 p.m.–7:30 a.m.; Week 1: Monday and Saturday; Week 2: Sunday, Thursday, and Friday.

Requirements

High school graduate or GED equivalent.
Customer service experience required.
Effective written and verbal communication skills.
Ability to multitask and prioritize needs to meet required timelines.
Analytical and problem-solving skills.
Ability to operate a computer to input and retrieve data.

Nice To Haves

Previous hospital experience as an admissions representative preferred.
Knowledge of medical terminology preferred.

Responsibilities

Interview patients or their representatives to obtain patient demographic information.
Secure insurance information, eligibility, benefits, and authorizations as applicable.
Work with all facets of the Admitting department, including PBX operator functions and reception areas.
Operate a computer to input and retrieve data.
Communicate with the population served using age-specific techniques for neonatal, pediatric, adolescent, young adult, middle adult, and geriatric populations.
Maintain proficiency in medical terminology.
Complete special projects or other assignments within the specified timeframe.