Patient Account Registrar

Riverview Regional Medical Center • Gadsden, AL

29d • Onsite

About The Position

The Patient Account Registrar, sometimes referred to as a Hospital Admission Representative, collects and verifies patient demographic and insurance information and ensures that eligibility, benefits, and authorizations are accurately obtained. The role works closely with the Admitting team and communicates effectively with patients across all age groups. It also supports Admitting department operations, including reception, PBX functions, and special assignments.

Requirements

• Customer service experience is required.
• High school graduate or GED equivalent is required.
• Effective written and verbal communication skills.
• Ability to multitask and prioritize needs to meet required timelines.
• Analytical and problem-solving skills.

Nice To Haves

• Previous hospital experience as an admissions representative.
• Knowledge of medical terminology.

Responsibilities

• Interview patients or authorized representatives to gather accurate demographic and insurance information.
• Verify insurance eligibility, benefits, and required authorizations.
• Enter and retrieve patient data using computerized systems.
• Communicate clearly with patients using age-appropriate techniques across all life stages.
• Support Admitting department operations, including reception, PBX functions, and special assignments.

Benefits

• Health, dental, and vision insurance options.
• Paid vacation, sick time, and holidays.
• Bereavement leave, FMLA, and other leave options.
• Employer 401K options.
• Tuition reimbursement options.
• Life, disability, and other insurance options.
• Many other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED