Patient Access

LifeCare Medical Center

9h•Onsite

About The Position

Greets patients and visitors – is the first “face” of LifeCare Medical Center. The Patient Access Representative is responsible for registering and scheduling all types of patients – inpatient, outpatient and emergency department patients. As a part of the registration and scheduling process, the Patient Access Representative ensures accurate patient identity and verifies demographic and insurance information. We invite you to join our team as we continue on our commitment of caring for generations. Since 1915, LifeCare Medical Center has been dedicated to providing quality healthcare in our region. At LifeCare Medical Center, we value every person and take our patient’s healthcare needs seriously. Our employees are the foundation for our success. We’ve fostered a collaborative environment centered around compassion, accountability, respect and excellence. At LifeCare, you will have the opportunity to thrive in a life changing career, within a culture of teamwork, professionalism, and respect. As the third largest employer in Roseau County, LifeCare Medical Center is continually looking for motivated, dedicated, and compassionate leaders who are passionate about delivering the best in healthcare services. We are committed to our communities and take pride in our medical heritage.

Requirements

education in the medical field, medical office assistant certification, or medical terminology
experience in patient access role preferred
excellent customer service skills
good attention to detail
ability to work independently

Responsibilities

Greets and guides patients and visitors to their destinations with a courteous, respectful and professional manner.
Registers patients with correct patient identity and accurate information within the electronic record system (Epic). Verifies insurance coverage.
Schedules appointments and checks in appointments.
Obtains patient consent for treatment.
Scans consent forms, EKGs and other documents as requested into Epic.
Completes missing account information through assigned work queues.
Works closely with other departments to ensure patients are receiving services (ED Nursing, Lab, Imaging).
Monitors patient and visitor access through the Emergency Department entrance during the night. (11pm-7am Shift)
Cleans Admitting work area and adjacent public areas when needed.