Patient Access Support
About The Position
Noble Community Clinics is a Federally Qualified Health Center (FQHC) that has been delivering exceptional, integrated healthcare to Wisconsin communities for over 60 years. Our mission is to provide high-quality, accessible care while fostering the well-being of our patients, staff, and communities. At Noble, people come first—our patients who trust us with their care, our dedicated team members, and the vibrant communities we serve. Together, we create healthier individuals, stronger families, and thriving communities throughout Wisconsin. We are seeking a Patient Access Support team member to join our front-line staff. In this role, you will be responsible for completing patient registration, assisting walk-in patients, scheduling appointments, and providing exceptional customer service. You are the first point of contact for patients, and you play a critical role in ensuring a smooth and welcoming experience.
Requirements
- High School Diploma or equivalent
- Minimum of one year of customer service experience
- Strong communication and interpersonal skills
- Strong problem-solving skills and a patient-centered mindset
Nice To Haves
- Previous experience in a healthcare office setting preferred
- Epic experience is a plus
Responsibilities
- Check in patients for all appointments
- Verify accuracy of patient paperwork and demographics
- Enter patient data into the EHR
- Receive and process co-payments and payments accurately
- Maintain front-desk responsibilities and monitor patient flow
- Identify patients in need of financial assistance and refer to the Financial Advocate
- Work assigned work queues efficiently
- Ensure patient charts are accurate and complete, including scanning documents
- Support the organization’s quality improvement program
- Ensure UDS data is entered correctly in the EHR
Benefits
- A culture built on patient care, teamwork, and community impact
- Competitive salary & benefits
- 20 days of Paid Time Off (PTO) – accrual starts on your first day
- 8 Paid Holidays
- Medical, Dental, Vision & Pet Insurance
- 401(k) with up to 5% company match
- Short & Long-Term Disability and Life Insurance (company-paid)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
