Patient Access Specialist

Cook Children's Health Care System • Fort Worth, TX

6d • Onsite

About The Position

The Patient Access Specialist I provides access to services at the hospital and/or clinic. The role primarily facilitates patient registration and builds positive relationships with patients and families. The specialist completes, presents, and thoroughly explains legal, ethical, and compliance-related documents. This position does not provide patient care, though it may be performed in a patient care area.

Requirements

• High school diploma or equivalent.
• One year of healthcare experience in a physician office or hospital setting.
• Strong customer service skills.
• Understanding of the revenue cycle and appropriate financial resources for patients.
• Knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, commercial payers, and tasks performed in various Patient Access Service areas.
• Detail-oriented.
• Professional and clear communication.
• Working knowledge of computer skills.
• Basic understanding of insurance benefits, especially in-network versus out-of-network and co-insurance versus co-pay.
• Basic ability to balance cash reports.
• Basic understanding of legal paperwork.
• Basic typing/keyboarding.

Nice To Haves

• Insurance experience preferred.

Responsibilities

• Facilitate the patient registration flow.
• Establish positive relationships with patients and families.
• Complete, present, and thoroughly explain legal, ethical, and compliance-related documents.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED