Patient Access Specialist

UCHealth • Denver, CO

5d • Onsite

About The Position

Performs receptionist, registration, and clerical duties associated with registering patients for services at UCHealth Cherry Creek Medical Center. This is an onsite PRN position in the UIS Cherry Creek Imaging department in Denver, Colorado, with a schedule of 0.00 hours per two-week pay period. The day-shift role pays $19.67–$25.57 per hour, depending on the applicant’s relevant experience, and does not offer a hybrid or remote option.

The specialist meets with patients and/or caregivers to exchange information and documentation, explain visits and instructions, and address concerns. The role also coordinates with referring-provider offices and clinical departments, verifies insurance and authorizations, handles or refers payment questions, and ensures registration records are complete and accurate. It requires critical thinking, decisive judgment, minimal-supervision capability, and the ability to act appropriately in a fast-paced environment.

UCHealth describes a total rewards program that includes performance recognition and pay increases, health and well-being resources, time away from work, insurance coverage, retirement and savings plans, and education and career-growth opportunities. Eligibility for some programs depends on scheduled work hours.

Requirements

• BLS certification through the American Heart Association or American Red Cross; the card must be in hand before the start date and remain valid through 60 days after hire.
• BLS renewals must be issued by the American Heart Association.

Responsibilities

• Meet with patients and/or caregivers to exchange necessary information and documentation.
• Explain visits and instructions, and address patient or caregiver concerns and questions.
• Communicate with referring-provider offices, clinical departments, and other appropriate personnel to exchange information and determine schedules.
• Verify insurance benefits and obtain pre-certification or authorization as needed.
• Determine and accept required payments, including co-pays and deductibles, or refer patients to financial counselors for follow-up.
• Obtain and accurately enter all necessary demographic, billing, and clinical information in the registration system in a timely manner.
• Use critical thinking and decisive judgment, work with minimal supervision, and take appropriate action in a fast-paced environment.

Benefits

• Three-Year Incentive Bonus, paid in October during the third year of employment, subject to the program terms.
• Annual merit pay increase based on performance under UCHealth’s evaluation process.
• Annual market reviews and base-pay adjustments as needed to remain market competitive.
• Medical, dental, and vision coverage.
• 24/7 mental health and well-being support for employees and dependents.
• Discounted gym memberships and fitness resources.
• Free Care.com membership.
• Voluntary benefits, including accident and critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
• Paid time off, paid family and medical leave (including Colorado FAMLI), and leaves of absence.
• Employer-provided basic life and accidental death and dismemberment coverage, with buy-up options.
• Employer-provided short-term and long-term disability coverage, with a buy-up option.
• 403(b) retirement plan with employer matching contribution; an additional 457(b) plan may be available.
• Flexible spending accounts for health care and dependent day care; a health savings account is available with enrollment in a high-deductible medical plan.
• Access to academic degree and certificate programs.
• For specific educational degrees, up to 100% of tuition, books, and fees paid by UCHealth; other programs may qualify for up to $10,000 per year prepaid or up to $5,250 per year in tuition reimbursement.
• Access to LinkedIn Learning courses and seminars and internal professional-development opportunities.
• Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.

What This Job Offers

• Education Level: No Education Listed