Patient Access Specialist

UCHealth•Denver, CO

1d•Onsite

About The Position

The Patient Access Specialist performs receptionist, registration, and clerical duties associated with registering patients for services. The role meets with patients and/or caregivers to exchange necessary information and documentation, explains visits and instructions, and addresses concerns and questions. The position also coordinates with referring providers' offices, clinical departments, and other personnel; verifies insurance benefits; obtains pre-certification or authorization as needed; and handles required payments or referrals to financial counselors. The specialist ensures demographic, billing, and clinical information is accurately and promptly entered into the registration system. The role requires critical thinking, decisive judgment, minimal supervision, and the ability to act appropriately in a fast-paced environment. This is an onsite, full-time position at UCHealth Central Park Medical Center in Denver, Colorado, in the UCHA Stapleton Sleep Clinic. The schedule is 80 hours per two-week pay period on day shifts. Pay is $19.67–$25.57 per hour, dependent on relevant experience.

Responsibilities

Meet with patients and/or caregivers to exchange necessary information and documentation.
Explain visits and instructions, and address patient or caregiver concerns and questions.
Communicate with referring providers' offices, clinical departments, and other appropriate personnel to exchange information and determine schedules.
Verify insurance benefits and obtain pre-certification or authorization as necessary.
Determine and accept required payments, including co-pays and deductibles, or refer patients to financial counselors for follow-up.
Obtain and enter demographic, billing, and clinical information in the registration system accurately and promptly.
Use critical thinking and decisive judgment, work with minimal supervision, and take appropriate action in a fast-paced environment.

Benefits

Performance bonus through UCHealth's 3-Year Incentive Bonus program.
Annual merit pay increases based on work performance and the established evaluation process.
Annual market reviews and base pay adjustments as needed.
Medical, dental, and vision coverage.
24/7 mental health and well-being support for employees and dependents.
Discounted gym memberships and fitness resources.
Free Care.com membership.
Voluntary benefits, including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
Paid time off (PTO), paid family and medical leave, and leaves of absence.
Employer-provided basic life and accidental death and dismemberment coverage, with buy-up options.
Employer-provided short-term and long-term disability coverage, with a buy-up option.
403(b) retirement plan with employer matching contribution; an additional 457(b) plan may be available.
Flexible spending accounts for health care and dependent day care; a health savings account is available when enrolled in a high-deductible medical plan.
Access to academic degrees and certificate programs.
For specific educational degrees, up to 100% of tuition, books, and fees paid by UCHealth; other programs may qualify for up to $10,000 per year prepaid or up to $5,250 per year in tuition reimbursement.
Access to LinkedIn Learning and internal professional development opportunities.
Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.