Patient Access Specialist- Eastern Oregon Medical

St. Luke's Health System•Baker City, OR

About The Position

At St. Luke’s, Patient Access Specialists contribute to a positive, supportive, and inclusive culture while delivering exceptional patient experiences. This customer service position is often the first point of contact for patients entering St. Luke’s Eastern Oregon Medical Associates. The role supports professional, timely, and accurate written and verbal communication with patients and caregivers, both in person and by phone. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The position is full-time and is based in Baker City, Oregon.

Requirements

  • High school diploma or equivalent.

Responsibilities

  • Register, schedule, and coordinate referrals for patients.
  • Discuss financial options and explain insurance coverage, including authorizations, verifications, and estimates.
  • Use a variety of technologies, tools, and resources to support departmental workflows.
  • Perform other duties as assigned.

Benefits

  • Competitive salary
  • Retirement plans
  • Medical, dental, and vision offerings
  • On-site massages
  • On-site counseling via the Employee Assistance Program
  • Access to the Personify Health Wellness tool
  • Formal training and career development offerings
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