Patient Access Specialist
About The Position
Premier Community HealthCare Group is seeking a Patient Access Specialist to help patients access affordable medications and coordinate care among patients, providers, and the in-house pharmacy. The role supports the organization’s mission as a Federally Qualified Health Center to remove barriers to care and help communities thrive. The specialist coordinates prescriptions and referrals, connects eligible patients with pharmacy services, and guides them through the process. They help patients navigate insurance barriers, prior authorizations, and assistance programs, and follow up on prescriptions, referrals, pickup, and delivery. The role uses Epic and pharmacy systems to track patient needs and prescription status, supports pharmacy operations, and may step in as a Pharmacy Technician when needed. The position involves extended sitting and computer use as well as standing and moving throughout the pharmacy and clinic. It may involve exposure to contagious or infectious diseases, travel between Premier locations as needed, and lifting 20 pounds regularly and 30–50 pounds occasionally.
Requirements
- High school diploma or GED.
- Current Florida Registered Pharmacy Technician registration.
- Pharmacy Technician Certification (PTCB–CPhT).
- 1–2 years of pharmacy, patient access, medication access, or healthcare customer service experience.
- Working knowledge of prior authorizations and medication assistance programs.
- Ability to obtain and maintain Epic certification and annual compliance.
- Ability to lift 20 pounds regularly and 30–50 pounds occasionally.
Nice To Haves
- Associate degree or pharmacy technician training preferred.
- Bilingual English/Spanish.
Responsibilities
- Coordinate prescriptions and referrals between providers and the in-house pharmacy.
- Connect eligible patients with pharmacy services and guide them through the process.
- Help patients navigate insurance barriers, prior authorizations, and assistance programs.
- Follow up on referrals, prescriptions, pickup, and delivery to keep care moving.
- Use Epic and pharmacy systems to track patient needs and prescription status.
- Support pharmacy operations and step in as a Pharmacy Technician when needed.
- Travel between Premier locations as needed.
Benefits
- Purpose-driven work that makes medication access easier.
- Daily opportunities to make a meaningful difference for patients.
- Collaboration with providers and pharmacy professionals.
- Exposure to pharmacy operations and medication assistance resources.
- Opportunity to help grow a service that keeps care close to home.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
