Patient Access Specialist (4411) ORTHOPEDICS & NEUROSCIENCE CENT
Lexington Clinic•Lexington, KY
About The Position
The Patient Access Specialist works in a patient communication role in a call center setting. The position facilitates patient access to care through registration, scheduling, and recording patient communications. The role requires a commitment to excellent communication and delivering an exceptional patient experience. Attendance is an essential function of the job. This description outlines the general nature and level of work and is not an exhaustive list of all duties, skills, and responsibilities.
Requirements
- Excellent communication and phone skills.
- Computer and typing skills.
- Ability to maintain composure in a fast-paced work environment.
Nice To Haves
- Formal training, likely indicated by a high school diploma or equivalent.
- Experience working with the public.
- Medical office experience.
- Knowledge of medical terminology.
Responsibilities
- Facilitate patient access to care through registration and scheduling.
- Record patient communications.
- Communicate with patients and support an exceptional patient experience.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
