PATIENT ACCESS SPECIALIST

Premier Health • Troy, OH

1d

About The Position

The Patient Access Specialist is responsible for financial counseling, collecting co-pays and deductibles, and educating patients and families about financial assistance. The role performs stat registration and appointment scheduling; completes registration by collecting and entering relevant financial and demographic information into the ADT system; verifies insurance benefits; generates ABNs; reviews orders for compliance; completes MSP; obtains financial and treatment consents; places ordered medical procedures; and obtains pre-certification when applicable, while maintaining regulatory compliance.

The specialist provides financial assessment and evaluation for each patient entering the hospital, applies the hospital’s financial policies to individual circumstances, and secures payment for patient liabilities. The role requires strong customer service and communication with physicians, physician offices, patients, and coworkers, while efficiently performing duties and protecting patient confidentiality and privacy rights.

Requirements

• High school diploma or GED.
• Proficiency in Windows-based computer technology.
• Keyboarding and typing speed of at least 25 words per minute.
• 1–3 years of job-related experience.

Nice To Haves

• Associate degree in healthcare or a related business field.
• Medical Terminology certification.
• Experience in customer service, general clerical or office work, a hospital, medical office or clinic, or an insurance company.
• Applicable coursework may be substituted for previous work experience.

Responsibilities

• Provide financial counseling and educate patients and families about financial assistance.
• Collect co-pays and deductibles and secure payment for patients’ hospital liabilities.
• Perform stat registration and schedule appointments.
• Collect and enter pertinent financial and demographic information into the ADT system to complete registration.
• Verify insurance benefit information and generate ABNs.
• Review orders for compliance and complete MSP.
• Obtain financial and treatment consents.
• Place ordered medical procedures and obtain pre-certification when applicable.
• Apply hospital financial policies and conduct financial assessment and evaluation of patients.
• Communicate with physicians, physician offices, patients, and coworkers while maintaining customer service standards.
• Perform duties efficiently and protect patient confidentiality and privacy rights.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED