Surgical Scheduler (OBGYN)

Inova • Fairfax, VA

2d • $23 - $37

About The Position

Inova Health is seeking a dedicated Patient Access Specialist Sr to join its OBGYN team at Fair Oaks. This is a full-time, day-shift position scheduled Monday through Friday. The role supports patient access operations, including scheduling surgeries and verifying readiness, and helps ensure accurate patient records, referrals, insurance coordination, and patient communications. The position also supports and mentors peers, handles escalations, and ensures compliance with HIPAA, OSHA, and other applicable federal and state regulations.

Requirements

• High school diploma or equivalent.
• Two years of patient access experience.

Responsibilities

• Audit patient records and documentation for accuracy, troubleshoot discrepancies, and support escalations.
• Compile reports, troubleshoot system issues, and support peers.
• Audit referrals and support case management escalations.
• Conduct financial reviews and mentor staff.
• Troubleshoot complex insurance cases and educate peers on insurance contract nuances.
• Handle escalated inquiries and patient concerns, and analyze trends.
• Analyze kiosk performance and train staff on patient kiosks.
• Handle sensitive patient concerns, audit communication logs, and advocate for patient needs.
• Audit referral workflows and mentor staff.
• Schedule surgeries and verify readiness.
• Resolve transport issues and audit transport logs.
• Coordinate with Health Information Management on record merges and audit medical record numbers.
• Support escalations related to medical necessity through utilization review coordination.
• Ensure compliance with HIPAA, OSHA, and other applicable federal and state regulations.

Benefits

• Medical, dental, and vision coverage.
• Team member wellness program.
• Retirement plan matching the first 5% of eligible contributions, starting on the first day.
• Education assistance of up to $5,250 per year.
• Student loan assistance of up to $10,000.
• Up to 25 mental health coaching or therapy sessions per person per year at no cost for team members, their spouses or partners, and their children.
• Paid time off.
• Paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED