PAS Scheduling Breezy

CUYUNA REGIONAL MEDICAL CENTER•Pequot Lakes, MN
•$21 - $26•Onsite

About The Position

In the role of Patient Access Specialist-Scheduling, you will be integral in managing patient schedules, ensuring accurate and timely appointments aligned with provider availability and patient needs. Your responsibilities encompass handling sensitive information with discretion, maintaining detailed electronic medical records, and verifying insurance coverage. Daily tasks involve direct communication with patients, providing exemplary customer service over the phone, and addressing any scheduling conflicts or inquiries efficiently. Collaboration with healthcare providers, staff, and external agencies is crucial to facilitate seamless care continuity and handle all clerical support functions proficiently. The position requires adaptability to various situations, the ability to multitask effectively, and maintaining composure under stress to meet the needs of both patients and healthcare team members.

Requirements

  • Experience with computer applications such as Microsoft Office, EMR systems (EPIC preferred), and multi-line phone system.
  • Successful completion of data entry standard administered by Cuyuna Regional Medical Center Human Resources Staff.

Nice To Haves

  • High School diploma or GED
  • Previous Patient Access experience
  • Excellent communicator with strong interpersonal skills
  • Customer service focused and professional
  • Detail-oriented with accurate data entry skills
  • Resilient and adaptable multitasker
  • Discreet with sensitive patient information
  • Familiar with medical terminology and systems
  • Resourceful with strong problem-solving ability

Responsibilities

  • Managing patient schedules, ensuring accurate and timely appointments aligned with provider availability and patient needs.
  • Handling sensitive information with discretion.
  • Maintaining detailed electronic medical records.
  • Verifying insurance coverage.
  • Direct communication with patients.
  • Providing exemplary customer service over the phone.
  • Addressing any scheduling conflicts or inquiries efficiently.
  • Collaboration with healthcare providers, staff, and external agencies to facilitate seamless care continuity.
  • Handling all clerical support functions proficiently.

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • health savings accounts
  • life insurance
  • employer contributions to a 401(k) retirement plan
  • paid time off
  • participation in 401(k) and 457(b) plans
  • educational assistance and reimbursement
  • an employee assistance program
  • work-life balance support
  • gym membership and other discounts
  • employee recognition programs
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