PAS Manager

Legacy Home Health Agency • Castle Hills, TX

1d • $55,000

About The Position

We're looking for a driven, people-first leader to guide our team. In this role, you won't just manage a queue of tasks — you'll coach and develop a team that helps patients and caregivers navigate care with dignity, efficiency, and compassion. If you thrive on solving problems at the root, mentoring others to their best performance, and knowing your work directly improves someone's quality of life, we want to hear from you.

Requirements

• Bachelor's degree (required)

Nice To Haves

• PAS/PHC experience — strongly preferred and highly valued
• Bilingual proficiency (a real asset in serving our community)

Responsibilities

• Lead and grow a team. Oversee daily operations of our patient services through hands-on coaching, training, recognition, and real-time problem-solving.
• Drive performance. Monitor team productivity and service quality, and keep raising the bar.
• Make things better. Continuously assess departmental processes, identify opportunities, and propose strategies that improve efficiency, quality, and the patient experience.
• Own the resolution. When service issues arise, dig into the root cause, implement corrective action swiftly, and follow through with patients to confirm their satisfaction.
• Stay connected to the patient journey. Track and monitor admissions to hospitals and nursing facilities, and maintain communication with patients about changes in their condition so their needs are always met.
• Keep the record straight. Compile and review documentation of communications and efforts involving patients, caregivers, caseworkers, and care teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager