PAS Scheduling Breezy

Cuyuna Regional Medical Center•Breezy Point, MN
•Onsite

About The Position

Be the essential link in patient care coordination. Join Our Team at Cuyuna Regional Medical Center (CRMC), where we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For over 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger. In the role of Patient Access Specialist-Scheduling, you will be integral in managing patient schedules, ensuring accurate and timely appointments aligned with provider availability and patient needs. Your responsibilities encompass handling sensitive information with discretion, maintaining detailed electronic medical records, and verifying insurance coverage. Daily tasks involve direct communication with patients, providing exemplary customer service over the phone, and addressing any scheduling conflicts or inquiries efficiently. Collaboration with healthcare providers, staff, and external agencies is crucial to facilitate seamless care continuity and handle all clerical support functions proficiently. The position requires adaptability to various situations, the ability to multitask effectively, and maintaining composure under stress to meet the needs of both patients and healthcare team members. About the Breezy Point Clinic Department: Trusted Care, Close to Home. In our Breezy Point Clinic, we provide comprehensive, community-based healthcare that serves as the foundation for lifelong wellness. As a trusted resource for preventive care, chronic disease management, and acute illness treatment, our clinic is the first stop for patients seeking expert guidance and compassionate support. We build long-term relationships with individuals and families, ensuring that they receive personalized, consistent care close to home. From annual check-ups and vaccinations to managing diabetes and other chronic conditions, we offer patient-centered care that prioritizes prevention, early intervention, and long-term wellness. Our team works closely with specialists and support staff to ensure that patients have access to seamless, well-coordinated healthcare. If you want to be part of a team that values relationships, provides high-quality care, and serves as a trusted health partner for the community, join us at CRMC's Breezy Point Clinic.

Requirements

  • Experience with computer applications such as Microsoft Office, EMR systems (EPIC preferred), and multi-line phone system.
  • Successful completion of data entry standard administered by Cuyuna Regional Medical Center Human Resources Staff.

Nice To Haves

  • Excellent communicator with strong interpersonal skills.
  • Customer service focused and professional.
  • Detail-oriented with accurate data entry skills.
  • Resilient and adaptable multitasker.
  • Discreet with sensitive patient information.
  • Familiar with medical terminology and systems.
  • Resourceful with strong problem-solving ability.
  • High School diploma or GED.
  • Previous Patient Access experience.

Responsibilities

  • Managing patient schedules, ensuring accurate and timely appointments aligned with provider availability and patient needs.
  • Handling sensitive information with discretion.
  • Maintaining detailed electronic medical records.
  • Verifying insurance coverage.
  • Direct communication with patients, providing exemplary customer service over the phone.
  • Addressing any scheduling conflicts or inquiries efficiently.
  • Collaboration with healthcare providers, staff, and external agencies to facilitate seamless care continuity.
  • Handling all clerical support functions proficiently.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health savings accounts
  • Life insurance
  • Employer contributions to a 401(k) retirement plan
  • Paid time off
  • Participation in 401(k) and 457(b) plans
  • Educational assistance and reimbursement
  • Employee assistance program
  • Work-life balance support
  • Gym membership and other discounts
  • Employee recognition programs
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