Patient Access Representative (Full-time regular, Variable Shift)

Adventist Health•Bakersfield, CA

About The Position

Responsible for timely and accurate patient registration. Interviews patients to obtain pertinent account information, verifies insurance, calculates and collects patient liability amounts, and obtains all necessary treatment signatures. Answers questions and clearly explains policies. Checks for physician orders and attaches them to the appropriate patient record to ensure the correct test is received. Prints and collates paperwork for distribution to the relevant unit or department. Escorts patients to their area or refers them to an available escort as needed. The role is based at Adventist Health Roseville in Roseville, California, and is described as full-time regular with a variable shift.

Requirements

High school education/GED or equivalent is preferred.
Associate’s/technical degree or an equivalent combination of education and related experience is preferred.
Must receive required vaccinations as a condition of employment and annually thereafter, where applicable; medical and religious exemptions may apply.

Nice To Haves

High school education/GED or equivalent.
Associate’s/technical degree or equivalent combination of education and related experience.

Responsibilities

Complete patient registration accurately and promptly.
Interview patients to obtain pertinent account information.
Verify insurance, select the correct health plan, and research as needed to ensure accuracy.
Calculate and collect patient liability amounts.
Obtain all signatures necessary for treatment.
Answer questions and explain policies clearly.
Check for physician orders and attach them to the appropriate patient medical record to ensure patients receive the appropriate tests.
Enter authorization information accurately as needed.
Print and collate paperwork for distribution to the relevant unit or department.
Escort patients to their area or refer them to an available escort as needed.
Follow guidelines and instructions from senior staff.
Perform other job-related duties as assigned.