Patient Access Representative

USPI•Rock Hill, SC

7d•Onsite

About The Position

Carolina Surgical Center at Piedmont is currently looking for a Patient Access Representative, Full time to join the team! The primary responsibility of this position is to greet all that enter the building, determine nature of business and provides assistance. In addition, schedule surgery and special procedures with physician’s offices to be performed at the center. Completes insurance verification. The primary responsibility of this position is to register all patients scheduled for surgery.

Requirements

High school diploma or equivalent
1 year of medical insurance verification REQUIRED
Ability to read and understand insurance explanation of benefits and managed care contracts.
Telephone and communication skills
Excellent multitasking skills
Detail oriented and organized

Nice To Haves

2+ years of medical insurance verification PREFERRED

Responsibilities

Call all patients scheduled for surgery preoperatively, verify their demographics and insurance information.
Reviews the appropriate admissions forms with patients via phone and obtain consents to treat.
Reviews financial obligations on call and collects monies if needed.
Calls patients the day before surgery and collects any monies due that haven’t been paid in advance.
Performs other related duties as assigned
To function efficiently as a member of the surgery center team
Provides assistance to team members, physicians, and anesthesia personnel as needed (i.e., reliability, initiative, work relations, training needs
Develop communication skills and promote departmental relationships to ensure continuity of care
Participates in on-going committee and other educational programs to enhance patient care
Verifies patient identity in compliance with compliance for Identity Theft Policy.