Patient Access Representative PRN

RiverView Health • Crookston, MN

18h • Onsite

About The Position

RiverView Health has an opening for a ( PRN - as needed ) Patient Access Representative – Main Clinic. This is a PRN position that requires day, evening, and weekend availability. Availability to work overnights is a plus. The Patient Access Representative: Answers phones and schedules patients for initial of follow-up appointments. Greets and registers patients while collecting and accurately entering all information required for visit. Communicates clearly and effectively with patients and families, physicians, nurses and insurance companies. Performs insurance verification either real time or manual verification for eligibility. Performs point of service, collection of co-pays and other patient liability. Obtains signatures for all necessary documents. Safeguards and reconciles all monies collected daily in compliance to cash handling policies and procedures. This position will be cross trained to the Emergency Department for Patient Access responsibilities in that area when needed.

Requirements

• Minimum two (2) years of customer service experience
• Ability to sit, stand or walk for long periods of time
• Ensure accurate data entry for patient registration and scheduling
• Ability to work effectively in a team environment

Nice To Haves

• Experience in health care setting
• Proficiency with Microsoft Office
• Experience in Patient Access and/or Epic
• Basic knowledge of medical terminology, insurance

Responsibilities

• Answers phones and schedules patients for initial of follow-up appointments.
• Greets and registers patients while collecting and accurately entering all information required for visit.
• Communicates clearly and effectively with patients and families, physicians, nurses and insurance companies.
• Performs insurance verification either real time or manual verification for eligibility.
• Performs point of service, collection of co-pays and other patient liability.
• Obtains signatures for all necessary documents.
• Safeguards and reconciles all monies collected daily in compliance to cash handling policies and procedures.
• Cross-trained to the Emergency Department for Patient Access responsibilities in that area when needed.

Benefits

• Robust scholarship program for those furthering their education in a medical field
• Employer pension matching
• Shift differential
• Incentive/premium pay
• Free annual biometric screening
• Paid volunteer time off

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed