Patient Access Representative II - OB, Admitting (Part-Time, Nights)

Enloe Health • Chico, CA

1d • Onsite

About The Position

The Patient Access Representative II OB is assigned to the Mother & Baby Care Center and is responsible to accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register patients presenting for care. In addition, this position is responsible for numerous quality control tasks that must be completed with limited supervision. This position is responsible for the provision of routine and advanced level patient access activities to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. This position is responsible to consistently demonstrate the core values of Enloe Medical Center. This position is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

Requirements

• Competency as a Patient Access Representative I at Enloe Medical Center OR Six months Patient Access/Registration or billing experience OR Two years hospital Unit Secretary experience
• Excellent customer service skills.
• Personally motivated to maintain productivity levels in a work area with dynamic patient volumes.
• Proficient in Microsoft Office (Word/Excel/Outlook).
• Positive, professional and effective interpersonal relations with patients, public, physicians, and staff.
• Ability to work in a multidisciplinary team environment.
• Ability to communicate with patients and families during time of emotional and physical stress.
• Sensitivity and compassion for the hospitalized patient and family.
• Ability to expedite registration activities to support clinical operational needs in emergent situations.
• Maintain all protected patient information in strict confidence.
• High ethical standards and compliance with applicable State and Federal regulatory requirements.
• Competency in performance of job duties in accordance with department standards.
• Ability to follow instructions, work quickly and accurately in a fast paced environment.
• Ability to organize and prioritize assignments.
• Reliability and dependability by reporting to work as scheduled.
• Ability to work under conditions of frequent interruptions and willingness to be flexible and adapt to change.
• Able to fulfill the essential functions of the position.

Responsibilities

• Accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register patients presenting for care.
• Complete numerous quality control tasks with limited supervision.
• Provide routine and advanced level patient access activities to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction.
• Promote teamwork.
• Consistently demonstrate the core values of Enloe Medical Center.
• Perform duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

Benefits

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed