Varied shifts available

Huntsville Hospital Health System•Madison, AL

14d

About The Position

The Patient Access Rep greets the public, patients, and families and obtains and enters demographic, financial, and registration information for all patient types. The role handles customer service issues in a customer-friendly manner and collects required fees from patients or authorized representatives. This is an administrative job. The employee must be flexible to work as scheduled or as needed, which may include alternate shifts, weekends, holidays, and being on call.

Requirements

High school diploma or GED required.
Excellent verbal and written communication skills.
Ability to work in a fast-paced environment with a positive attitude.
Effective time management skills.
Efficiency and organizational skills, including the ability to multitask.

Nice To Haves

Post-secondary education preferred.
Two to three years of customer service or public relations experience preferred.
Two to three years of computer experience preferred.
One year of previous work experience in another field may be considered.

Responsibilities

Greet the public, patients, and families.
Obtain and enter demographic, financial, and registration information for all patient types.
Handle customer service issues in a customer-friendly manner.
Collect required fees from patients or authorized representatives.
Work as scheduled or needed, including alternate shifts, weekends, holidays, and on-call periods.