Part Time Patient Access Rep I - Part Time 1st Shift EOW 7a-330p

Trinity Health•MMCIA - MercyOne Des Moines Medical Center Central IA, IA

About The Position

The Patient Access Rep I supports operational projects and initiatives by researching, collecting, compiling, and analyzing information. The role prepares analytical reports and detailed summaries, including graphical presentations that illustrate trends and recommend practical options or solutions. It uses program and operational data to demonstrate progress, return on investment, and impacts, while supporting leadership decision-making and business strategy. The position collaborates on performance-improvement activities focused on program efficiency and patient experience, uses multiple system applications to conduct analysis and create reports and educational materials, and applies knowledge of departmental processes and Trinity Health policies and practices. The role prioritizes quality, confidentiality, safety, compliance, and professional conduct. The position is part-time, first shift, with an every-other-weekend schedule of 7:00 a.m. to 3:30 p.m. Overtime is available. HFMA CRCR or NAHAM CHAA certification is required within one year of hire.

Requirements

High school diploma or equivalent.
HFMA CRCR or NAHAM CHAA certification required within one year of hire.
High energy.
Ability to work well in a high-volume environment.
Ability to align with Trinity Health's Mission, Vision, and Core Values.

Nice To Haves

Medical terminology and knowledge of diagnostic and procedural coding.
Insurance verification experience, including the ability to explain benefits and secure necessary authorizations.

Responsibilities

Research, collect, analyze, and compile information for operational projects and initiatives.
Identify opportunities, develop solutions, and lead issues through resolution.
Collaborate on performance-improvement activities related to program efficiency and patient experience.
Distribute analytical reports.
Use multiple system applications to perform analysis and create reports and educational materials.
Prepare detailed data summaries and graphical presentations illustrating trends and recommending practical options or solutions.
Use program and operational data and measurements to define and demonstrate progress, return on investment, and impacts.
Apply knowledge of departmental processes, Trinity Health policies, practices, and processes to prioritize quality, confidentiality, and safety.
Maintain knowledge of applicable laws, regulations, compliance requirements, and workplace policies, and follow them through honest, ethical, professional behavior and safe work practices.
Demonstrate Trinity Health's Mission, Values, Vision, Actions, and Promise in behaviors, practices, and decisions.