Patient Access Receptionist (Lobby Front Desk) Full Time 11:30am to 8:00pm

UHS•Bradenton, FL

About The Position

The Patient Access Receptionist manages patient-care and satisfaction requests at the lobby front desk. The role greets and registers patients, enters required information into the MERGE RIS System, completes initial financial screening and counseling, obtains required signatures, explains admission and financial responsibilities, and collects payments due at the time of service. The receptionist educates patients about the admissions process and its requirements, schedules and reschedules appointments, checks insurance eligibility, and manages reception tasks in a busy medical practice while maintaining accuracy and multitasking effectively. The position requires cross-training and may involve floating to provide coverage at the Pointe West, Riverside, Parrish, and Arcadia locations. Flexibility to work weekends, holidays, and varied shifts as needed for departmental coverage is required. The employee is expected to demonstrate Service Excellence at all times and perform other duties as assigned.

Requirements

High school graduate or equivalent.
At least one year of insurance and/or third-party reimbursements experience.
Flexibility to work weekends, holidays, and varied shifts as needed.

Nice To Haves

Associate degree.
At least one year of medical collections experience.

Responsibilities

Greet patients cordially and register them efficiently.
Enter required patient information into the MERGE RIS System.
Perform initial financial screening and counseling.
Obtain required patient signatures.
Inform patients of admission and financial responsibilities.
Collect money due at the time of service.
Educate patients about the expected admissions process and required elements.
Schedule and reschedule patient appointments.
Run insurance eligibility checks.
Manage patient reception and multitask accurately in a busy medical practice.
Cross-train for other duties and responsibilities as needed.
Float to provide coverage at Pointe West, Riverside, Parrish, and Arcadia locations.
Work weekends, holidays, and varied shifts as needed for departmental coverage.
Demonstrate Service Excellence and perform other duties as assigned.