Patient Access Coordinator 1

U. S. Digestive Health • Altoona, PA

1d • Onsite

About The Position

The Patient Access Coordinator I provides front desk support in a professional medical office. The role includes greeting patients, managing check-in and check-out, entering demographic and scan information into the EMR, and collecting and posting patient copays and other payments. The coordinator maintains efficient and accurate office communications and serves as a patient advocate and company representative while supporting office staff with flexibility and cooperation.

This is a full-time position with an 8-hour shift, Monday through Friday, and no required weekends. The role uses standard office equipment and involves frequent mobility and/or extended periods of sitting, as well as some bending, lifting, and stooping. Occasional high-stress situations may involve dealing with angry or demanding patients or personnel. Travel is not required.

Requirements

• High school diploma or GED equivalent.
• A minimum of 2–3 years of experience in a medical or office setting.
• Medical terminology.
• Strong organizational and communication skills.
• Customer-service orientation.
• Must be authorized to work in the United States for any employer.

Nice To Haves

• Experience with EMR systems is preferred.

Responsibilities

• Greet patients at check-in and check-out.
• Enter demographic and scan information into the EMR.
• Obtain patient copays and other payments and post them as needed.
• Maintain efficient and accurate office communications.
• Act as a patient advocate and company representative.
• Remain a flexible, cooperative, and supportive member of the office staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED