Patient Access Coordinator 1

U. S. Digestive Health•Royersford, PA

About The Position

The Patient Access Coordinator I provides front desk support in a professional medical office. The role greets patients, manages check-in and check-out procedures, enters patient information into the EMR, and handles copays and other payments. The coordinator serves as a patient advocate and company representative while supporting office staff with flexibility and cooperation. This is a full-time position with an 8-hour shift Monday through Friday; weekends are not required. The position uses standard office equipment and involves frequent mobility and/or extended periods of sitting. Some bending, lifting, and stooping are required. The role involves interacting with coworkers, management, physicians, staff, hospital personnel, and patients, and may occasionally involve high-stress situations with angry or demanding people. No travel is required. Applicants must be authorized to work in the United States for any employer.

Requirements

  • High school diploma or GED equivalent.
  • At least 2 years of experience in a medical or office setting (the posting states a minimum of 2–3 years).
  • Medical terminology knowledge.
  • Strong organizational and communication skills.
  • Customer-service orientation.
  • Authorization to work in the United States for any employer.

Nice To Haves

  • Experience with EMR systems is preferred.

Responsibilities

  • Greet patients at check-in and check-out.
  • Enter demographic and scan information into the EMR.
  • Obtain patient copays and other payments and post them as needed.
  • Maintain efficient and accurate multi-communications in the office.
  • Act as a patient advocate and company representative.
  • Remain a flexible, cooperative, and supportive member of the office staff.
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