Patient Access Coordinator 1

U. S. Digestive Health • Lewes, DE

1d • Onsite

About The Position

The Patient Access Coordinator I provides front desk support in a professional medical office. The role includes greeting patients, managing check-in and check-out, entering demographic and scan information into the EMR, and collecting and posting copays and other payments. The coordinator maintains efficient and accurate office communications and serves as a patient advocate and company representative while remaining flexible, cooperative, and supportive of office staff.

This is a full-time position with an eight-hour shift Monday through Friday. Weekends are not required, and travel is not required. The position involves frequent mobility and/or extended periods of sitting, with some bending, lifting, and stooping. The coordinator uses standard office equipment and may occasionally encounter high-stress interactions with angry or demanding patients or personnel.

Requirements

• High school diploma or GED equivalent.
• At least 2–3 years of experience in a medical or office setting.
• Must be authorized to work in the United States for any employer.

Nice To Haves

• Experience with EMR systems is preferred.
• Medical terminology.
• Strong organizational and communication skills.
• Customer-service orientation.

Responsibilities

• Greet patients at check-in and check-out.
• Enter demographic information and scan information into the EMR.
• Obtain patient copays and other payments and post them as needed.
• Maintain office communications efficiently and accurately.
• Act as a patient advocate and company representative.
• Remain a flexible, cooperative, and supportive member of the office staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED