Patient Access Coordinator- PRN - Emergency Dept

Lifepoint Health • Danville, VA

2d • $15 - $19

About The Position

The Patient Access Coordinator supports the Emergency Department by performing patient registration and revenue cycle tasks. The role is part of the Patient Access team, which serves as the first point of contact for patients entering the hospital and aims to provide a compassionate, accurate, efficient, and supportive intake experience.

The position obtains and enters demographic, billing, and clinical information into the registration system; distributes forms and educational materials to patients or family members; verifies insurance benefits and authorizations; prepares estimates; reviews upfront collections; processes payments and payment arrangements; and assesses patients’ propensity to pay, escalating cases as appropriate. The position is PRN, with a variable schedule and rotating weekends.

Requirements

• High school diploma or equivalent.

Nice To Haves

• Previous experience in prior authorization or insurance verification.
• 1–2 years of customer service and/or health care experience.

Responsibilities

• Obtain and accurately enter required demographic, billing, and clinical information into the registration system in a timely manner.
• Distribute forms, documents, and educational handouts to patients and/or family members.
• Verify insurance benefits and validate authorizations and pre-certifications.
• Complete estimates and review the upfront collections process.
• Process payments and establish payment arrangements.
• Review patients’ propensity to pay and escalate as appropriate.

Benefits

• Medical, dental, and vision coverage, with benefit options for part-time and PRN employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Education Level: High school or GED