Patient Access Coordinator- PRN - Emergency Dept

Lifepoint Health • Danville, VA

1d • Onsite

About The Position

The Patient Access Coordinator supports the Emergency Department by performing registration and revenue cycle tasks. The role is part of the Patient Access team, which serves as patients’ first point of contact and supports a positive, compassionate, accurate, and efficient registration and intake experience. The position is PRN with a variable schedule and rotating weekends.

Requirements

• High school diploma or equivalent.
• Previous experience in prior authorization or insurance verification is preferred.
• 1–2 years of customer service and/or health care experience is preferred.

Nice To Haves

• Previous experience in prior authorization or insurance verification.
• 1–2 years of customer service and/or health care experience.

Responsibilities

• Obtain and enter demographic, billing, and clinical information into the registration system accurately and promptly.
• Distribute forms, documents, and educational handouts to patients and/or family members.
• Verify insurance benefits and validate authorizations and pre-certifications.
• Complete estimations, review the upfront collections process, process payments, and establish payment arrangements.
• Review patients’ propensity to pay and escalate as appropriate.

Benefits

• Medical, dental, and vision coverage, with medical plans starting at $10 per pay period and benefit options for part-time and PRN employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability coverage.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED