Patient Access Coordinator

Rural Psychiatry Associates • Great Falls, MT

6h • Onsite

About The Position

Rural Psychiatry Associates is seeking a compassionate and organized Patient Access Coordinator to help provide access to mental health services in rural and underserved communities. This full-time, in-office role is based in Great Falls, Montana. The coordinator serves as an initial contact for patients and visitors and supports appointment scheduling, patient access, insurance processes, telehealth appointments, and clinic operations. The position works with providers and internal teams to support smooth operations while maintaining patient confidentiality and HIPAA compliance.

Requirements

• Strong customer service and communication skills.
• Ability to multitask and stay organized.
• Attention to detail and accuracy.
• Computer proficiency and ability to learn new systems.

Nice To Haves

• Healthcare scheduling or EHR experience.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Schedule appointments and coordinate patient care access.
• Verify insurance and obtain prior authorizations.
• Maintain accurate patient information and documentation.
• Support telehealth appointments and patient onboarding.
• Collaborate with providers and internal teams to ensure smooth operations.
• Maintain HIPAA compliance and patient confidentiality.

Benefits

• Medical, dental, and vision insurance.
• 401(k).
• Paid time off.
• Paid holidays.
• Life insurance.
• Short- and long-term disability.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed