Patient Access Coordinator - Full Time - Emergency Department - Tappahannock

VCU Health • Tappahannock, VA

5d • Onsite

About The Position

The Emergency Department Patient Access Coordinator supervises an assigned shift in the Emergency Department which operates 24/7/365. This job oversees and manages registration operations and assigned staff, coordinates staffing coverage and monitors patient flow. This job also ensures registration and admissions are completed for the designated shift in an efficient and timely manner.

Requirements

• Minimum of two (2) years of patient registration/scheduling work experience in a healthcare setting
• High School Diploma or equivalent
• Incumbents are required to cover three shifts, weekends and holidays as scheduled and are considered essential personnel and expected to report to work as assigned.
• Lifting less than 20 lbs.
• Prolonged sitting
• Prolonged standing
• Frequent bending
• Walking (distance)
• Climbing (steps, ladder, other)
• Reaching (overhead, extensive, repetitive)
• Repetitive motion
• Strong recall
• Reasoning
• Problem solving
• Hearing
• Speak clearly
• Write legibly
• Reading
• Logical thinking
• Fast pace environment
• Able to handle multiple priorities
• Able to adapt to frequent change
• Noisy environment

Nice To Haves

• One (1) year of previous supervisory/lead work experience
• Experience in an academic healthcare setting
• Associates Degree in Business Administration or a healthcare related field from an accredited program

Responsibilities

• Supervises assigned registration staff to including hiring, completing performance evaluations, training, and coordinating/delivering disciplinary action.
• Handles the day-to-day operations of the shift independently.
• Resolves registration issues independently.
• Ensures registration and admissions are completed for the designated shift in an efficient and timely manner.
• Oversees and manages registration operations and assigned staff.
• Coordinates staffing coverage.
• Monitors patient flow.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED