Emergency Department Patient Access Representative

UPMC • Monroeville, PA

5h • Hybrid

About The Position

UPMC is seeking full-time Mobile Patient Access Representatives to support patient registration across multiple Emergency Departments throughout Allegheny County and Cranberry. In this traveling role, you’ll rotate between various UPMC Emergency Department locations, providing front-desk and bedside registration support. This is an excellent entry-level opportunity for those looking to start or grow a career in healthcare, with full training provided. As a Patient Access Representative, you’ll be one of the first UPMC team members patients and families meet when they arrive in the Emergency Department. This role is essential to ensuring patients receive timely, accurate, and compassionate support during what can be a stressful moment.

Requirements

• Completion of high school diploma or equivalent.
• Act 31 Child Abuse Reporting with renewal (to be acquired after offer acceptance and before start date)
• Act 33 with renewal (to be acquired after offer acceptance and before start date)
• Act 34 with renewal (to be acquired after offer acceptance and before start date)
• Act 73 FBI Clearance with renewal (to be acquired after offer acceptance and before start date)

Responsibilities

• Gathering and updating demographic and insurance information.
• Verifying insurance eligibility.
• Collecting and documenting patient payments (co-pays, co-insurance, deductibles).
• Securing required signatures for consent to treat, financial responsibility, and other necessary forms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees