Patient Access Coordinator - Internal Medicine

Baptist Healthcare System•Lexington, KY

About The Position

BHMG Beaumont Internal Medicine Patient Access is a multidisciplinary function carried out in medical office point-of-service areas. Patient Access Representatives perform front-office duties under the general direction of the Clinical/Practice Manager or designee. The role requires customer service, clerical skills, fiduciary responsibility, and accuracy.

Requirements

  • High school diploma or equivalent required.
  • Computer skills required.

Nice To Haves

  • Clerical experience in a medical office setting preferred.
  • Other education preferred.

Responsibilities

  • Greet patients and visitors.
  • Verify patients’ demographic and insurance information.
  • Register patients and obtain necessary signatures.
  • Determine patients’ out-of-pocket expenses; collect and document patient payments and provide financial counseling as appropriate.
  • Schedule appointments and ensure patient flow.
  • Perform switchboard duties.
  • Manage medical records.

Benefits

  • Health, vision, and dental insurance.
  • Retirement with company match.
  • Generous paid time off, including maternity and paternity leave.
  • Short- and long-term disability insurance and life insurance.
  • Tuition reimbursement.
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