Patient Access Associate (Full-time; Days) - University Medical Center
LCMC Health•New Orleans, LA
About The Position
The Patient Access Associate creates a positive first interaction for patients and visitors by supporting scheduling, registration, and check-in. The role ensures patient information is accurate, confidential, and handled with care, and uses a calm, professional approach to keep patients informed and supported throughout their visit. The associate collaborates with clinical and administrative teams to support smooth operations in a respectful, efficient, patient-focused hospital environment.
Requirements
- High school diploma or GED, or equivalent experience.
- Strong customer service and communication skills.
- Empathy, professionalism, and attention to detail.
- Ability to work effectively in a fast-paced healthcare environment.
Responsibilities
- Greet patients and visitors in person and by phone.
- Schedule appointments and manage check-in processes.
- Register patients and verify insurance and demographic information.
- Scan and maintain required documentation.
- Explain financial responsibilities and collect payments when appropriate.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
