Patient Access Associate (Full-time; Days) - University Medical Center
LCMC Health•New Orleans, LA
About The Position
The Patient Access Associate is the first point of contact for patients at the clinic. The role welcomes patients, schedules appointments, manages check-ins, and ensures patient information is accurate and secure. It helps patients feel comfortable, informed, and cared for, including when they are stressed or unsure. The associate works closely with providers and clinic staff to keep clinic operations running smoothly in a supportive healthcare environment.
Requirements
- High school diploma or GED, or equivalent experience.
- Strong customer service and communication skills.
- Empathy, professionalism, and attention to detail.
- Comfort working in a fast-paced clinic.
Responsibilities
- Greet patients in person and by phone.
- Schedule and check in patients for clinic visits.
- Register patients and verify insurance and demographic information.
- Scan documents and verify coverage.
- Explain patients’ financial responsibility and collect payments when appropriate.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
