Patient Access Associate
About The Position
Inova Alexandria Hospital is seeking a dedicated Patient Access Associate to join its team. This is a full-time position scheduled Monday through Friday, with every other weekend, from 11:00 p.m. to 7:30 a.m. The Patient Access Associate supports patient intake and registration, administrative operations, case management tasks, financial counseling, and insurance coordination. The role registers patients, verifies identity and insurance, collects basic information, enters demographic information, scans forms and other documents, answers phones, and uses electronic medical record and eligibility tools. The associate also notifies case managers, documents referrals, provides estimates, collects payments, and verifies basic eligibility and coverage. Inova is a nonprofit healthcare provider with more than 26,000 team members. It describes itself as a national healthcare leader in safety, quality, and patient experience, and highlights professional development opportunities and employee support.
Requirements
- High school diploma or GED.
- No licensure or certification is required.
- No experience is required.
Nice To Haves
- Patient Access Associate experience.
- Healthcare experience.
Responsibilities
- Register patients and verify their identity and insurance.
- Collect basic patient information, enter demographic information, and scan forms.
- Scan documents, answer phones, and use electronic medical record (EMR) and eligibility tools.
- Notify case managers and document referrals.
- Provide estimates and collect payments.
- Verify basic insurance eligibility and coverage.
Benefits
- Medical, dental, and vision coverage.
- Team member wellness program.
- Inova matches the first 5% of eligible retirement contributions, starting on the first day.
- Education assistance of up to $5,250 per year.
- Student loan assistance of up to $10,000.
- Up to 25 mental health coaching or therapy sessions per person, per year, at no cost, for team members, their spouses or partners, and their children.
- Paid time off.
- Paid parental leave.
- Flexible work schedules.
- Remote and hybrid career opportunities.
- Professional development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
