US-Patient Access Assoc I

R1 RCM•Mequon, WI

7d•$16 - $21•Onsite

About The Position

R1 is transforming healthcare by combining revenue cycle expertise with technology, including analytics, AI, intelligent automation, and workflow orchestration. The company works with hospitals, health systems, and medical groups to improve financial performance, simplify administrative complexity, and create better experiences for patients and providers. The Patient Access Associate I uses technology to support patient registration, receives patients and visitors, handles general inquiries, and routes written communications. The role communicates in person, by telephone, and by email using various communication technologies, determines priorities for assigned shifts, and assists associates with new procedures and duties. Other duties may be assigned by the Patient Access Manager or Team Lead. This is an on-site role in a well-lit, climate-controlled, quiet work environment. Physical demands include sitting, standing, walking, and extended computer use. The position requires no prior experience; a high school education or equivalent experience is listed. The US base pay range is $16.00–$21.10 per hour, with individual pay determined by role, level, location, job-related skills, experience, and relevant education or training.

Requirements

High school education; equivalent experience will be considered.
No experience required.

Responsibilities

Utilize technology to support patient registration.
Route written communications as appropriate.
Communicate in person, by telephone, and/or email using various communication technologies.
Receive patients and visitors and handle general inquiries.
Determine work priorities on assigned shifts.
Assist with supporting associates on new procedures and duties to be performed.
Perform other duties as assigned by the Patient Access Manager or Team Lead.