Pathology Secretary

Mosaic Life Care•Saint Joseph, MO

About The Position

The Pathology Secretary works under the supervision of the Laboratory Director and supports the Pathology Department through administrative and clerical work. The role handles telephone inquiries for pathologists, responds to customer questions, and provides service while protecting confidential information and following HIPAA standards. It also supports Histology and Cytology processes, specimen send-outs and referrals, electronic medical record entry, pathology file maintenance, and communication and meeting logistics for Pathologists and Lab Management. Other duties include processing legal requests, sorting and delivering mail, and maintaining office supply inventory.

Requirements

High school diploma, GED, or HiSET equivalent.
Computer literacy, expert Microsoft Word skills, and familiarity with work expansion software.
Typing speed of 50 words per minute.
Ability to present a professional attitude, demeanor, and appearance; communicate effectively with diverse groups; adapt to changing priorities and interruptions while maintaining productivity and accuracy; work independently and as part of a team; support a customer-service philosophy and RESPECT values; and exercise discretion when handling sensitive health information and complying with privacy laws.
Ability to sit, reach, stand, walk, climb, balance, stoop, kneel, or crouch regularly, and lift and/or move up to 10 to 25 pounds.
Ability to inspect and verify information accurately, organize and prioritize work, adapt to interruptions, compile information electronically and maintain logs and reports, think logically and independently, make appropriate routine and non-routine decisions, and formulate and present ideas meaningfully.
Excellent visual, auditory, and listening skills, including the ability to understand diverse accents, dialects, and dictation styles.
Ability to work around infectious body fluids, hazardous chemicals and fumes, and potential computer-related eye and neck strain.

Nice To Haves

Coursework in medical terminology, anatomy and physiology, and disease processes.
Two years of experience in medical terminology or transcription.

Responsibilities

Handle telephone inquiries for Pathologists, including report and order requests; answer customer questions and communicate effectively with physicians and caregivers while maintaining confidentiality and following HIPAA standards.
Assist with Histology and Cytology processes to complete patient reports and prepare specimens for additional testing.
Arrange additional testing and prepare specimens for send-out at the request of an attending Pathologist or Physician, including checking insurance workflow appropriateness and delivering packaged materials within established time frames.
Prepare send-out requests for outside consultations, including pulling slides and preparing reports, and track referred specimens for timely completion.
Enter outside consultation reports and referral lab results into the electronic medical record for Pathologist review and approval.
Maintain pathology files for reports, quality assurance, and consultations; pull slides and corresponding reports for Pathologist conference discussions as requested.
Type and maintain correspondence, order requisitions, policies, and procedures for Pathologists and Lab Management; prepare and distribute bi-weekly Lab Updates.
Receive and process legal requests to preserve Pathology materials.
Sort and deliver mail to the appropriate departments within the Lab.
Schedule Pathology Department meetings, distribute agendas and minutes, attend meetings, and transcribe minutes.
Maintain inventory and order supplies for the Pathology Office.
Travel between system facilities and off-site locations as needed.
Perform other duties as assigned.